Unlike other recycling companies, we give you the price you're quoted and we won't reduce your value if your device meets our condition criteria.
Shipping back to us is FREE, and if you're not happy with the price then we'll return your device for Free!
So fast that If we receive and test your device before 2pm then we'll pay you on the same day.
Couldn’t fault them. Told me what I needed to do and was so easy to get paid. Thumbs up
Excellent company - any queries dealt with quickly and professionally.
Will use again - thank you.
Amazing customer service! Very helpful :)
From start to end, great experience of dealing with this company. No issues, money arrived fast. Will definitely use again.
Postage label and instructions were easy. Sent my mobile off and got paid in a few days.
Got paid nearly £200 for my old iPhone by these guys. fast payment into my account. would recommend
When you complete your sale with us, we'll send you an email with instructions on how to send your device back. Please ensure that you check your SPAM/Junk folder in case the email ends up there.
We provide two options for returning your item. You can either take this to the Post Office or arrange a Royal Mail home collection.
If you're not sure on what to do or don't receive an email from us, please get in touch with us at firstname.lastname@example.org and we'll be happy to help.
Selling a phone to us is 100% FREE!
That means you won't pay for the postage to send back to us. Plus, if your item is reduced in value for some reason and you don't want to accept the revised offer, we'll also send the item back to you for FREE.
It's totally risk-free!
If you wish to further protect your device on its way back to us, you can pay an additional fee for insurance such as Royal Mail Special Delivery where your package is insured up to £500. We recommend using this service for items valued over £100 but it's your choice.
Once we receive your device then this will go through our assessment process where it's condition and functionality is tested.
Once payment is ready to be made, this will be sent to your account on the very same day (if processed or accepted before 2pm)
It usually takes 24-48 hours to clear in your account, but this may differ based on who you bank with.
Yes, when we receive and test your device all of the data/information will be deleted.
We use industry leading data-wipe software from PhoneCheck and this cannot be recovered once deleted.
Please ensure that you backup your data or transfer to another device or the cloud before sending your device to us.
Yes, we buy devices in various conditions. See below our condition types:
We DO NOT accept devices that do not meet the criteria above.
Find out more about our testing process.
Our 14-Day price guarantee ensures that the price you're quoted on the website is 'Locked' for 14 days, meaning if prices drop (which they sometimes do) you will still receive the original value. Please ensure that your device reaches us before the 14 days expire or we can't guarantee that this price wont drop.
All of our devices go through certified diagnostics using PhoneCheck, an industry leading software provider that ensures any issues and defects are identified as part of the testing process.
If you want to see how we test, please find out more.
The Tech Octopus are the Fast, Free and Fair way to sell or recycle your second-hand used mobile phone. Our mission is to reduce the global e-waste problem that technology contributes towards, and provide a simple process for customers to get extra cash for old smartphones and other devices.
We take the hassle out of recycling your iPhone or Samsung mobile by offering a quote in less than 30 seconds, a Free pre-paid label, Insured and protected delivery, and a same-day payment service into a bank or PayPal account.
Mobiles and other technology depreciate in value each month, so we aim to provide a competitive price for your unwanted devices that we'll guarantee for 14 days. If you want to get the best price for your mobile, make sure you trade-in today to ensure you get the most value.
Our team are passionate about providing 5-star service and a great customer experience. If you want to see how our process works or want to know more about the Tech Octopus and our values, please read more.
Selling a smartphone can be quite scary for some people. There's lots of reasons why there's still more than 50 million devices still sitting in peoples drawers that could potentially be traded in for cash. The more recent phones like the iPhone 12 or iPhone 13 still hold a lot of value as they're popular devices tat can be used for years to come. But even older and mobiles like Galaxy S20 or the iPhone X can generate some extra cash that can be used to upgrade to a new or more recent device.
We'll even buy Damaged or faulty phones. Read our damaged phones guide to find out more.
Giving customers a world class service that can be trusted is important to us. We have plenty of reasons why selling with us today can benefit your pocket but also help to fuel the re-sale market by putting affordable mobiles back into circulation.
Here's some of the reasons why customers choose to sell their old mobile with us:
Want to see more reasons to sell with us.
See our customer reviews and find out what people have to say about recycling their used devices with us.
We truly care about sustainability and the re-use of mobile devices, helping to promote a circular economy. Every device that is sold, refurbished and put back into circulation, means it's one less device that could make its way to landfill. Customers are becoming a lot more aware of the global e-waste concerns, and at The Tech Octopus, we're very committed to pushing the environmental agenda.
We're working with 'More Tress' who align with our values by helping us to offset the carbon footprint that technology has on our planet. We're pledging to plant a tree for every mobile device that we purchase. Want to know more about how you can sell your phone, plant a tree, and save the planet.
Providing an easy and hassle-free experience for selling your phone is important to us. That's why we've simplified our process into 4 steps:
Do you have more questions about the process or what happens once you've sold? See our FAQs for further information.